5 Competency Area Approach
Diana practices a competency-based approach to coaching managers and executives in five areas:
Personal Focus: The leader's ability to direct him/herself, effectively manage his/her time, set a positive example, and focus on action and getting results.
- Action Orientation
- Results Focus
- Role Modeling
- Priority & Time Management
- Self Understanding & Development
Interpersonal Focus: The leader's ability to effectively relate to others, either individually or in groups, and face-to-face or in writing.
- Interpersonal and Relationship Skills
- Communication
- Conflict Resolution and Negotiation
- Influencing
Workforce Focus: The leader's ability to manage and direct the work of individuals or teams with whom the leader works.
- Human Resource Management
- Develop Organizational Talent
- Team Leadership
- Accountability & Ownership
- Delegation
Business Focus: The leader's ability to effectively plan and direct current business activities, balancing customer interests with financial requirements.
- Business Knowledge
- Creativity and Innovation
- Quality Centered
- Planning and Execution
- Problem Solving and Decision Making
Strategic Focus: The leader's ability to plan for and act on changes in the business and market environment that impact current business plans and processes.
- Change Management
- Visioning & Strategic Planning
- Succession Planning
- Conscious Culture